At Sakunat Store, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied, you can review our return and refund policy below.
Eligibility for Returns
Timeframe: Returns must be initiated within 7 days of receiving your order.
Condition: Products must be returned in their original condition, unused, and with all tags, packaging, and accessories intact.
Non-Returnable Items:
Custom-printed or personalized items.
Health and beauty products.
Sale or clearance items.
Return Process
Initiate a Return:
Contact our customer service team via Email (returns@sakunatstore.com) or Phone (+91-9991786074) to request a return.
Provide your order number and the reason for the return.
Shipping the Product:
Pack the product securely to avoid damage during transit.
Ship the product to the address provided by our support team.
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refund Policy
Refund Method: Refunds will be processed through the original payment method.
Processing Time:
Once the returned item is received and inspected, the refund process will begin.
Refunds may take 7-10 business days to reflect in your account, depending on your payment provider.
Deductions: Shipping charges are non-refundable unless the return is due to our error.
Exchange Policy
If you wish to exchange an item for a different size or color:
Contact our customer service team to check availability.
Exchanges are subject to the same return conditions mentioned above.
Damaged or Defective Products
If you receive a damaged or defective product, please notify us within 48 hours of delivery.
We will arrange a replacement or full refund at no additional cost to you.
Important Notes
Refunds or replacements will not be issued for items damaged due to misuse or mishandling.
We reserve the right to reject returns that do not meet the conditions outlined in this policy.
Contact Us
If you have any questions about our return and refund policy, please contact us:
